If you are West G staff and need any assistance with integrating technology into your lessons, please email me at email@example.com. I am here to help!
Trouble Reporting Tips
One of our goals is to improve the error reporting process so we get to your needs faster. This requires a little help from you. Please make sure you report issues early. If something is a reoccuring issue, please let us know so we can help. Don’t let it get to the point of frustration.
For High School: Please email HSTrouble.Reports@westg.org
For Elementary: Please contact your AV/Tech Supplemental Holder. They will put is a Trouble Ticket that will make us aware of the issue. This is important because it allows us to organize and keep track of progress.
Information that we need from you:
What is the problem you are having:
Were there any error messages?
What were they?
Does this happen all the time or in specific situations?
The more you tell us, the faster we will pin down the actual problem and be able to resolve you issue.
If you are browsing the site and would like me to add any specific additional links or content, please contact me as well. That applies for any visitors to the site. I hope to make this a useful collaboration resource over time.